Privacy Policy

Information We Collect

When you place an order through our website, WhatsApp, or Instagram, we collect the following personal information:

• Full name and delivery address

• Phone number and email address

• Order details and payment information

• Communication history related to your orders

We do not collect sensitive personal information such as health data, biometric data, or government-issued identification numbers unless required by law.

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your perfume orders

• Communicating with you about your orders and deliveries

• Sending promotional offers and new product announcements (only with your consent)

• Improving our website, products, and customer experience

• Complying with legal obligations

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

Information Sharing

We may share your information only with:

• Delivery and logistics partners to fulfill your orders

• Payment processors to securely handle transactions

• Legal authorities when required by law or to protect our rights

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and cart items

• Analyze website traffic and usage patterns

• Improve website performance and user experience

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for all data transmissions

• Secure storage of payment information through certified payment processors

• Regular security audits and updates

• Restricted access to personal data on a need-to-know basis

While we strive to protect your data, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Opt out of marketing communications at any time

• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and regulatory requirements

• Resolve disputes and enforce our agreements

Order records are typically retained for a minimum of 3 years for legal and accounting purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

• Email: [email protected]

• WhatsApp: 9647766996969

• Instagram: @whiteclave.iraq

We will respond to your inquiry within 3 business days.